Support Center

How Can We Help?

We're here to help you with any questions or issues you may have with Shamshed Notes. Choose the best way to reach us below.

Email Support

Send us an email and we'll respond within 24 hours.

mdshamshedhaider@gmail.com

WhatsApp

Chat with us directly on WhatsApp for quick support.

Chat on WhatsApp

Telegram

Join our Telegram community for updates and support.

Join Telegram

Frequently Asked Questions

How do I create an account?

Click on "Sign Up" on the homepage and fill in your email and password. You'll receive a confirmation email to verify your account.

Is my data secure?

Yes, we use industry-standard encryption and security measures to protect your data. All data is stored securely with Supabase.

How many times can I edit a note?

Each note can be edited a maximum of 2 times. This helps maintain content integrity and prevents excessive modifications.

Can I delete my account?

Yes, you can delete your account from the dashboard. This will permanently delete all your notes and associated data.

Is there a mobile app?

Currently, Shamshed Notes is available as a web application. We're working on mobile apps for iOS and Android.

Response Time

We aim to respond to all support inquiries within 24-48 hours. For urgent matters, please reach out via WhatsApp for faster response.

Business Hours

Our support team is available Monday through Friday, 9:00 AM to 6:00 PM (GMT+6). Weekend support is available for urgent issues.